CANCELLATIONS
latest cancellation updates
Adult Clinic July 9th and Drills & Drinks July 10th going ahead!
Weather
For private lessons only: Text notifications are only sent if private lessons are postponed. You can expect a text 20 minutes prior to your lesson starting. Otherwise, please assume lessons are on. (if a private is rained off a makeup can be scheduled for a mutually agreed time)
If you are unsure if a lesson is on and haven't heard from the coach, they are more than likely on court coaching! Cancellations will be posted on this page.
Junior Groups
Always check this page for cancellations in the first instance if you're unsure whether groups are going ahead.
In the event of wet weather cancellations, players may attend a suitable make-up class during the same week where available.
If a suitable make-up class is unavailable, players will receive bonus TG Holiday Program credit exceeding the value of the missed session.
Example: A missed $25 class may receive $35 holiday program credit.
Credits may be used toward full or partial holiday camp attendance and are subject to availability. Credits are non-refundable and non-transferable.
Adult Classes
If a session is cancelled form wet weather the student may attend a suitable make-up class during the term where availability allows and where the class level is appropriate.
In the event of wet weather cancellations, Tennis Global will make reasonable efforts to provide suitable make-up options where possible.
Private Lessons
If we need to cancel a private lesson due to weather or any other reason, you will receive a Email.
IMPORTANT: If you are provided with a private lesson time slot, you are expected to attend that lesson weekly, unless sick or due to an unforeseen emergency. Unreliable attendance may result in your time slot being passed on to a player on the waiting list.
Lessons may be credited at the coach's discretion if a valid excuse is provided, such as illness or injury, and will normally require a medical certificate as proof. We require 12 hours' notice to cancel a private lesson without charge.
Please note there is a 4-month expiry on all credits granted, so be sure to use up all your private or group credits within that timeframe. If absence was simply due to weather cancellations, the coach will take that into account and may apply an extension.